Service

people at a meeting

Our values run deep.

With Independent Health as our parent company, providing quality service is in our DNA. Their recognition by both NCQA and J.D. Power and Associates for excellence in customer service reflects the dedication and commitment to excellence that drives us each and every day.

With Pharmacy Benefit Dimensions®, when you have questions, we’ll be there with an answer. We provide the personal attention, clinical support and customer service needed to properly implement and administer a pharmacy program, while ensuring members receive the best quality health care.

Pharmacy Benefit Dimensions Newsletter

Our Dimensions newsletter is loaded with useful tips and information to help you understand your benefits, as well as provide you with recent prescription drug information and tips on how to maximize your prescription drug benefit.

Questions? Call Us.


Members:
(716) 635-7880 or
1-888-878-9172.
TTY/TDD users may call
(716) 631-3108.

Employers, Plan Sponsors
and Brokers:

1-800-665-3089

Need a Prior Authorization Form?

Download our Prior Authorization form here