Dedicated Account Team

people smiling at a meeting

Our member-centric service model provides more value and satisfaction for you and your employees.

You will benefit from a comprehensive service team that includes:
A graphic of PBD’s comprehensive service team.

The Pharmacy Benefit Dimensions® Pharmacy Help Desk

Our help desk offers an informative and useful point of contact to help make it easier for your employees to get the prescriptions they need.

  • Critical to resolving member issues while at the pharmacy.
  • Consistently rated #1 by pharmacists.*
  • Staffed 24 hours a day.

What Does This Mean for You?

Because we focus on service, you and your employees will get your questions answered sooner. That means fewer distractions for you and more time to focus on your ongoing pharmacy program.

*Independent Health’s 2012 Pharmacy Satisfaction Survey.


For more information,
call 1-800-667-5936.