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Keith Held

Director, Contracts & Revenue


Keith is an experienced financial executive with a proven track record in financial management, operational and strategic planning, performance improvement, corporate controllership and project management.

As the Director, Contracts & Revenue at Pharmacy Benefit Dimensions (PBD), Keith is responsible for developing and implementing strategies to support corporate goals, ensure competitive and compliant contracting and achieve revenue targets.

A talented and knowledgeable leader, Keith has been directing highly skilled financial management teams for over 20 years.

Keith and his wife Natalie of 8 years have two daughters, Kennedy and Leighton. Keith also has a son Ryan. Keith’s interests include running, golf, collecting firefighting memorabilia and spending time with family and friends.


Keith joined PBD’s leadership team in May 2019, and is responsible for managing the negotiation, reimbursement development, analytics, and contracting of all clients, pharmacies, service providers, software/hardware vendors and pharmaceutical manufacturers.

In addition, Keith leads a team that creates pricing models and financial analysis for negotiating new business contracts while ensuring PBD is compliant with all applicable federal and state licensing requirements. He also oversees the production of the monthly, quarterly and annual financial reports and preparation of the annual budget.

Prior to joining PBD, Keith held senior financial positions with a variety of companies in the pharmaceutical and manufacturing industries in Western New York, including Manager at Cardinal Health, Controller at Goodnature Products, Manager at MOOG, Senior Financial Analyst at Uni-Select USA and Inventory Controller at General Mills, Inc.

Throughout his professional career, Keith has been responsible for financial strategy, financial reporting, cash management, planning and analysis and internal controls. As a senior financial executive, he has led numerous revenue enhancement strategies, cost savings initiatives and risk mitigation projects.


Over the years, Keith has given back to the community by volunteering for United Way of Buffalo and Erie County and the American Red Cross. He also leads mentorship programs at his high school and college alma maters, Bishop Timon High School and Canisius College.

“Team is not a group of people who work together; team is a group of people who trust each other.”

Fun Fact: 
Keith enjoys watching the history channel and old Mafia movies.