Member Corner
Skip The Pharmacy Line
As a Pharmacy Benefit Dimensions (PBDRx) member, you can get a 90-day supply of maintenance medication delivered to your door at no extra cost with our mail order service.
Depending on the prescription drug benefit plan provided by your employer, you may register with one of two convenient mail order options – Wegmans Mail Order Pharmacy Services or ProAct Mail Order Pharmacy Services – to receive your medication via mail order.
Why Mail Order?
Participating in PBDRX’s mail order service will save you a trip to the pharmacy and may reduce your copay costs as compared to a 30-day supply (depending on your plan). Simply put – less hassle, potentially lower costs.
To enroll in PBDRX’s mail order service, have your member ID card handy and follow the steps below:
- Request a 90-day prescription from your provider.
- Register for mail order services by phone:
- Wegmans: 1-888-205-8573 or TTY/TDD: 1-877-409-8711
- Proact: 1-888-425-3301; 1-877-635-9545 or TTY/TDD: 711
- Members may also enroll in Proact’s mail order services online at www.proactpharmacyservicespbd.com.
- Medicare Prescription Drug Plan (PDP) members may have additional mail-order pharmacy options. Contact your plan for more information.
- Pay your copayment. Both pharmacies accept most major credit and debit cards.
- Receive your medication within two weeks. Express shipping is available for an additional charge. If you have questions about the status of your mail order prescription, please contact the mail order pharmacy directly.
* Please be advised that it may take up to two weeks for you to receive your first order, so make sure you have at least a 14-day supply before ordering or request a 30-day supply from your provider to fill at your local pharmacy.
Our Role
Pharmacy Benefit Dimensions’ Member Servicing team can support you with your mail order service at any time. If you have any additional questions about your benefits or coverage, our team is always available to help you navigate your plan with clarity and confidence.
Connect
You can learn more about your pharmacy benefit and explore helpful resources anytime at pbdrx.com/members. As always, if you have specific questions about your coverage, Pharmacy Benefit Dimensions Member Services Department is available Monday through Friday from 8 a.m. to 11 p.m. ET. at (716) 635-7880 or 1-888-878-9172 (TTY/TDD users can call 711).