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Dedicated Account Team


Our member-centric service model provides more value and satisfaction for employers and their employees.

Your clients will benefit from a comprehensive service team that includes:

The Pharmacy Benefit Dimensions® Pharmacy Help Desk

Our help desk offers an informative and useful point of contact to help make it easier for your client’s employees to get the prescriptions they need.

  • Critical to resolving member issues while at the pharmacy.
  • Consistently rated #1 by pharmacists.*
  • Staffed 24 hours a day.

What Does This Mean for You?

Because we focus on service, your clients and their employees will get their questions answered sooner. That means fewer distractions for you and your clients and more time to focus on their ongoing pharmacy program.

*Independent Health’s 2012 Pharmacy Satisfaction Survey.