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Medicare Prescription Drug Plan (PDP)

Here you'll find information about your prescription coverage as well as other helpful information and resources you may need as a member of this plan.

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5-Star Medicare EGWP

One of only two plans nationwide in 2025 – Pharmacy Benefit Dimensions has earned a 5-Star Rating from CMS for our Medicare Employer Group Waiver Plan (EGWP) Prescription Drug Plan (PDP).

With our 5-Star EGWP, you’re choosing:

  • Excellence in service
  • Top-rated performance
  • Cost-effective, patient-centric solutions

Experience Excellence

Contact our Medicare Member Services Department

Have a question? If you are a Pharmacy Benefit Dimensions Medicare PDP Member, please contact our Medicare Member Services Department.

Email Us

pbdmedicareservicing@pbdrx.com

Call Us

1-800-667-5936 or
(716) 504-4444 (TTY users call 711)

Monday - Sunday, 8 a.m. - 8 p.m. ET (Oct. 1 - March 31)

Monday - Friday, 8 a.m. - 8 p.m. ET
(April 1 - Sep. 30)

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Access the Portal

Pharmacy Benefit Dimensions is a subsidiary of Independent Health. Independent Health is a PDP with a Medicare contract. Enrollment in Pharmacy Benefit Dimensions PDP depends on contract renewal between Independent Health and CMS.

2025 Star Ratings

Notice of Availability of Language Assistance Services and Nondiscrimination Statement

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Last Updated 9/1/2025