Medicare Member Resources

How else can we help you? This page contains various resources and information for our Medicare Advantage Plan Members.

Helpful Links

If you are new to Medicare or would like more information about different Medicare plans or Medicare financial assistance, check out these Helpful Links.

Medicare Privacy, Fraud, Waste and Abuse

If you would like to know more about your right to privacy or how to protect yourself against identify theft and other dishonest practices, we offer information on Medicare Privacy, Fraud, Waste and Abuse.

Rights and Responsibilities

If you need to know more about what happens if you disenroll from the plan, we provide an overview of your Rights and Responsibilities.

Complaints and Appeals

If you have a complaint about Independent Health or one of our affiliated providers, or would like to dispute a decision we have made, we supply forms and other information about our Complaints and Appeals process.

Pharmacy Benefit Dimensions is a subsidiary of Independent Health. Independent Health is a PDP with a Medicare contract. Enrollment in Pharmacy Benefit Dimensions PDP depends on contract renewal between Independent Health and CMS.


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Last Updated 10/01/2018

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Questions? Contact Us.

Phone:
(716) 250-4401 or
1-800-665-1502 (TTY: 711)

Email:
Medicare Service

Hours:
October 1 – March 31: Monday – Sunday,
8 a.m. – 8 p.m.

April 1 – September 30: Monday – Friday,
8 a.m. – 8 p.m.