Wellness Fairs: Real Engagement, Real Results
Overview
Since its inception, Pharmacy Benefit Dimensions (PBDRx) has gone beyond traditional pharmacy benefit management to deliver personalized, face-to-face client servicing through Wellness and Open Enrollment Fairs. These on-site events allow members to connect directly with the PBDRx team, ask meaningful questions about their prescription benefits, and walk away with resources that support healthy living.
By actively participating in these events, PBDRx supports plan sponsors, strengthens member engagement, and reinforces our role as a trusted healthcare partner—not just a benefit provider.
PBDRx’s Role at Wellness Fairs
Wellness and Open Enrollment Fairs provide members with direct access to PBDRx representatives who can:
- Answer questions about copays, drug coverage, and in-network pharmacies
- Provide insight on plan changes and benefit updates
- Share health and wellness resources designed to promote long-term healthy living
- Offer giveaways and printed guides to help members navigate their pharmacy benefits year-round
This one-on-one support ensures that members feel confident and informed about their coverage.
Client Overview
Industry: Public Sector
Group Size: 30,000
Plan Type: Self-Funded & EGWP PDP
Personalized Support That Makes an Impact
At a recent fall Wellness Fair, the PBDRx team engaged with members to answer benefit-related questions and highlight strategies for long-term wellness. Our approachable, knowledgeable staff stood out—so much so that the plan administrator followed up with a personal note of appreciation:
“Thank you so much for attending the [Plan’s] Fall Convocation yesterday. It’s always a pleasure to host an informational vendor table alongside you. The in-person connections and valuable Pharmacy Benefit Dimensions information you share with members is truly appreciated and adds great value to the Wellness Program. I always look forward to seeing you at these events and working together to support the health and wellness of [our] members.”
The recognition didn’t stop there. A team lead noted:
“In all the years I’ve been here, no group has ever taken the time to personally send a thank-you note for attending these events!”
This feedback highlights the importance of PBDRx’s personal touch—one that strengthens relationships and reinforces our reputation as a partner invested in member health.
Why It Matters
- For Members: These fairs offer clarity, confidence, and real-time support on their pharmacy benefit needs.
- For Clients: Employers and plan sponsors benefit from greater employee satisfaction and improved understanding of benefit plans, reducing confusion, administrative burden, and unnecessary costs.
- For PBDRx: Events reinforce our mission to be more than just a name on a card—we are a trusted partner in every member’s health journey.
Questions
For more information on how you can gain greater control and cost savings on your prescription drug program, call (716) 635-3578 or email PBDSales@pbdrx.com.
Learn More
Our 25 years of experience in prescription drug benefit management provides the edge you and your clients need to manage expenses now and in the future.